Tag Archives: customer service

10 Steps to World-Class Customer Service

Because the business world is presently entrenched in a too-many-suppliers-chasing-too-few-spending-customers death spiral, there has been a renaissance in Business Media about Customer Service. This proves, in one fell swoop that every cloud does indeed have a silver lining. However, what … Continue reading

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25 Creative Ways To Improve Internet Customer Service

Consider the competitive advantages of an online retailer. Customer service is usually not the first thing that comes to mind, right?. Many eCommerce websites, even the large well-known store, are infamous for impersonal, mediocre customer service practices. And yet, the … Continue reading

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3 Benefits to Delivering a Good Customer Experience

Delivering a good Customer Experience is all the buzz lately. It's discussed in all fields of business and is the topic of many a staff meeting and board of director's meeting. But is there really a good understanding of what … Continue reading

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